If you are feeling uncertain about going to therapy, it is entirely normal. It’s a brave step to consider seeking help for your mental and emotional well-being, and it’s okay to have questions or hesitations. Therapy is a safe and confidential space where you can explore your concerns, gain valuable insights, and develop coping strategies. Remember that therapy is a collaborative process, and you can set the pace and goals that feel right for you.
Still got questions? Drop us a line and we will be in touch with you.
Taking that first step can be transformative, and it’s a sign of strength and self-care.
You may visit All therapists page to shortlist suitable therapists.
You may also wish to go through their individual profiles, including reviews for them, to learn more about their practice, background and approach to therapy. This allows you to gauge if they are a good fit before you book a session with them.
For therapy to be effective and to see significant improvements in one’s life, one may need to therapy sessions or even years. As such, having a therapist whom you feel you can open up to easily is important, as the therapeutic alliance is often a reliable predictor of positive outcomes for the client.
Please note, however, that a therapist who may be right for one person, may not be as suitable for another.
It is perfectly okay to try out therapy with a second or third therapist if you find that you did not gel with your therapist in your first attempt, or even to give yourself options.
Some therapists have specialisations or possess specialist certifications (EMDR, Gottman Method for couples therapy, etc). These enable them to offer assistance to individuals who have more complex, serious issues (eg trauma, addiction, etc) where sessions may be longer and more demanding.
Regardless of therapist category, all therapists are selected through the same, strict selection process. They each have the right qualifications (minimum Master’s degree) and professional training, and are also aligned with our values.
Most importantly, we encourage clients to select the therapist based on whether the therapist will be a good fit for their needs, and whether they will be able to open up to the latter comfortably and speak about matters that may be deeply personal.
The different services (e.g. individual), mediums (e.g. online), and time slots our therapists offer are listed on their respective profiles.
You will be able to book a session with your therapist of choice by clicking on “BOOK A SESSION” either on their short or full profiles.
Simply select your service and medium preferences accordingly and pick a time slot that best suits you. You will be directed to our payment page after confirming your selection. Upon successful payment, you will receive a booking confirmation to your email address. The booked appointment can also be found on your Booking Dashboard.
Note: A session will only be confirmed upon successful payment in full.
Introductory sessions are 30 minutes long. They serve as an opportunity for clients to assess the client-therapist fit.
All other sessions (individuals, couples, etc.) are 60 minutes.
Online virtual sessions take place on your Booking Dashboard, where you and your therapist speak with each other through a video-conferencing interface.
In-person sessions take place at the therapist’s office, where you and your therapist interact directly face-to-face. Our therapists who offer in-person sessions have location tags indicated on their profiles. Currently, in-person sessions are only available in Singapore.
Please note that online sessions can be as effective as traditional in-person counselling, with the added advantages of flexibility, affordability, convenience and autonomy (e.g. control over your environment).